Photos & Permission
What file types, sizes, and quality are accepted?
We accept common photo formats (JPEG, PNG, HEIC). Files up to 15 MB per photo work well.
Version 1.0.0 · Last reviewed 2026-07-26
Answer
We accept common photo formats (JPEG, PNG, HEIC). Files up to 15 MB per photo work well.
Extremely small, blurry, or heavily filtered images may be rejected because they cannot produce a good character portrait.
Related articles
- Why might a photo be rejected?
Common reasons: face is too small or obscured, image is very low resolution, or the file appears to be a screenshot of copyrighted artwork rather than a photo of the person.