Photos & Permission
Why might a photo be rejected?
Common reasons: face is too small or obscured, image is very low resolution, or the file appears to be a screenshot of copyrighted artwork rather than a photo of the person.
Version 1.0.0 · Last reviewed 2026-07-26
Answer
Common reasons: face is too small or obscured, image is very low resolution, or the file appears to be a screenshot of copyrighted artwork rather than a photo of the person.
When a photo is rejected we tell you why in your project so you can try another. Your other progress is safely saved.
Related articles
- What kind of photos work best?
Clear, well-lit photos of each person or pet from the front, with unobstructed faces, work best. Everyday phone photos are fine.