Privacy Policy

Scope

This policy explains how UrKidsBook collects, uses, stores, and deletes information in connection with our personalized keepsake service. UrKidsBook is intended for adult buyers acting on behalf of a child; it is not directed to children who act independently.

Information we collect

• Account information — email, hashed password, and optional profile details.
• Order and payment information — order details, shipping address, and payment status via our commerce provider. We do not store card numbers.
• Project content — uploaded reference photos, character prompts and adjustments, product selections, and generated preview and delivery assets.
• Support communications — messages sent to us and related metadata.
• Technical logs — pseudonymous access and error logs used to run and secure the service.

How we use it

• To create the character preview, generate the products you order, and deliver keepsakes.
• To provide account, order, and support functionality.
• To detect fraud and abuse and to protect the service and its users.
• To comply with legal obligations.

What we do not do

• We do not use customer photos to train third-party AI models.
• We do not publish customer children, generated pages, or private prompts.
• We do not sell personal information.

Children's content

UrKidsBook processes photos and creative content that relate to a child at the direction of an adult. You must have permission to submit any photo of a child. See our Photo Permission statement.

Sharing

We share limited information with providers that operate the service: authentication and storage (Supabase), commerce (Shopify), print fulfillment (Lulu), model inference (Google Gemini), email delivery (Resend), and abuse protection (Turnstile). Providers process data on our instructions.

Retention & deletion

Retention windows are detailed in our Data Retention & Deletion Policy. You may request deletion at any time.

Security

We use row-level security, private storage, signed short-lived URLs, and server-side processing for sensitive actions. See Security & Privacy.

Contact

Privacy questions: privacy@urkidsbook.com.