Shipping & Delivery
What to do about a wrong item.
Contact support with your Order ID and a photo of what you received. We correct the order at no extra charge.
Version 1.0.0 · Last reviewed 2026-07-26
Answer
Contact support with your Order ID and a photo of what you received. We correct the order at no extra charge.
Please keep the incorrect item until we confirm; we may ask for it back.
Related articles
- How do reprints work?
When a reprint is warranted, we prepare a new copy from the same approved files and ship it to you.