Shipping & Delivery
Why might tracking not update immediately?
Carriers sometimes scan packages in batches, especially over weekends and holidays.
Version 1.0.0 · Last reviewed 2026-07-26
Answer
Carriers sometimes scan packages in batches, especially over weekends and holidays.
If tracking hasn't updated in a few days, contact support with your Order ID.
Related articles
- How do I track an order?
Account customers can track from Account → Orders. Guests can track at /track using Email + Order ID.