Accessibility & Support
What should never be sent through a support form.
Passwords, MFA codes, recovery codes, complete card numbers, bank credentials, provider credentials, government identity documents, or unnecessary child photographs.
Version 1.0.0 · Last reviewed 2026-07-26
Answer
Passwords, MFA codes, recovery codes, complete card numbers, bank credentials, provider credentials, government identity documents, or unnecessary child photographs.
We will never ask for any of these through a general support form.
Related articles
- How to contact support.
Use /help/contact. Choose the category that best fits and include your Order ID if the question relates to an order.