Personalized Merchandise
Can I change merchandise after production starts?
Personalized items typically cannot be changed once the printer has begun production. If a change is essential, contact support and we will tell you honestly what is possible.
Version 1.0.0 · Last reviewed 2026-07-26
Answer
Personalized items typically cannot be changed once the printer has begun production. If a change is essential, contact support and we will tell you honestly what is possible.
For quality issues, use the manufacturing-defect path instead.
Related articles
- What if a merchandise item has a manufacturing defect?
Report it from your order page or /help/contact. Attach clear photos of the defect. Eligible items are eligible for a reprint or refund.