Shipping & Delivery
What to do about a damaged book.
Photograph the damage and contact support with your Order ID. Most damage claims are resolved with a reprint.
Version 1.0.0 · Last reviewed 2026-07-26
Answer
Photograph the damage and contact support with your Order ID. Most damage claims are resolved with a reprint.
See the refunds and reprints policy for what qualifies.
See policy: /refunds-reprints-cancellations
Related articles
- How do reprints work?
When a reprint is warranted, we prepare a new copy from the same approved files and ship it to you.