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Personalized Merchandise

How do I track a merchandise order?

Your account order page and, for guests, the order confirmation email include a tracking link for each shipment as soon as the carrier reports one.

Version 1.0.0 · Last reviewed 2026-07-26

Answer

Your account order page and, for guests, the order confirmation email include a tracking link for each shipment as soon as the carrier reports one.

If tracking stalls or the provider misses an expected update, we alert an owner rather than leaving the order silent.

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  • Do books and merchandise ship together?

    Books and merchandise may ship separately, arrive on different dates, and have separate tracking links. Digital items are released as soon as their own quality checks pass.

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